“YOU Take Control as a User Researcher”

“YOU Take Control as a User Researcher”

After two days of preparing materials, practicing the protocol, and setting up technologies, I finally am able to lead a one-hour pilot session. My mentor and peer teammate are observing behind my participant and me, offering support when I need.

After thanking our pilot participant after the pilot, my mentor closes the door.

I see. I am about to receive the first official “performance feedback” from the team. It’s big for me. It’s exciting. Until then, I have never received a sit-down feedback thing for moderating a user research test session. All I know about myself is that I love saying “I love receiving feedback from my mentors and improving myself based on that feedback.” I’ve said that so many times so that must be true.

“So, what do you think?” My mentor asks.

Read More
When Happiness Is So Overrated

When Happiness Is So Overrated

I have been on Flickr for a while, especially as a big fan for its "Organizr" function that allows a single photo to be included in multiple galleries. With Flickr acquired by SmugMug, I decided to explore what SmugMug has to offer. 

I transferred some old photos and uploaded a few more. Then I received the following message on the screen: 

"Hooray! That's 1 happier photo.:)"

I was confused.

Read More