Prototype Testing: User Autonomy vs. Necessary Directions
Research-y, I am Working, Writing of UX Yulin Liu Research-y, I am Working, Writing of UX Yulin Liu

Prototype Testing: User Autonomy vs. Necessary Directions

In recent iterative testing projects, I have been conducting concept testing with participants to learn about their experience with our mid-fi clickable prototype. In the prototype, there are 20+ screens, and they are of a linear step-by-step fashion. The selection of each step should feed into the following steps—and ultimately the final step.

In this case, how might we make sure that we learn as much as possible from the participants while also giving them directions to click through the prototype with minimal frustration?

Read More
Challenged by Choosing The Color of Your Kanken Backpack? I Want to Help

Challenged by Choosing The Color of Your Kanken Backpack? I Want to Help

I wanted to give my boyfriend a Kanken backpack as a gift. I know he always wanted one, so it should be a very safe gift. But what color? When asked, he said he wasn’t sure.

Could I help? I asked myself.

What can I do to help him make a decision of the color of this Kanken backpack without rushing him, and more importantly, while making him that he knew it was his own decision?

Read More
“YOU Take Control as a User Researcher”

“YOU Take Control as a User Researcher”

After two days of preparing materials, practicing the protocol, and setting up technologies, I finally am able to lead a one-hour pilot session. My mentor and peer teammate are observing behind my participant and me, offering support when I need.

After thanking our pilot participant after the pilot, my mentor closes the door.

I see. I am about to receive the first official “performance feedback” from the team. It’s big for me. It’s exciting. Until then, I have never received a sit-down feedback thing for moderating a user research test session. All I know about myself is that I love saying “I love receiving feedback from my mentors and improving myself based on that feedback.” I’ve said that so many times so that must be true.

“So, what do you think?” My mentor asks.

Read More
Arguments in the Recent History of Emoji -- In Honor of World Emoji Day 2018

Arguments in the Recent History of Emoji -- In Honor of World Emoji Day 2018

The first emoji was created in 1999 on Japanese mobile phones. As of the time I (just) Googled, there were 2,666 existing emojis. For the sake of the flow of this article, please expect no funny pics of emoji in between sentences 😂.

Emoji: A step forward or back for our language?

During an event at which Apple announced new, upgraded emoji features (added icons, color effects, etc.), one of the company’s developers claimed that using emoji is in conflict with the development of understanding the English language: “The children tomorrow will have no understanding of the English language.”

Supporting this idea was a female blogger’s 24-hour experiment, in which she texted her friends and family using only emojis. After the experiment, she came to realize several challenges of [using] pure pictorial communication {with emojis}. First, emojis are not fixed in meaning and are highly open to interpretation across cultures or background knowledge. For instance, the use of an emoji of two hands palm-to-palm is not consistent across cultures. According to researcher Neil Cohn, “🙏” tend to be used by Asians to express appreciation (“thank you,” “please”), while Western cultures generally use it as a substitute for “praying.” In this case, if one emoji could stimulate various responses or sensations, it is beyond prediction how a complete sentence built by only emojis would trigger massive misinterpretation.

Read More